Corporate Responsibility (CR) Policy

Battery Service Hub Ltd recognises its corporate and social responsibilities to its shareholders, customers, suppliers, employees and other stakeholders and is committed to conducting business in a manner which achieves sustainable growth whilst fulfilling legal and moral obligations.

We aim to achieve our business objectives in a caring and responsible manner recognising the economic, social and environmental impacts of our activities.

Business Principles and Code of Ethics

We are committed to ensuring that our business is conducted in all respects according to the highest ethical and professional standards, taking into account legislation and customs in the countries and regions we operate in.

For further information see the BSH (Ethics & Whistle-blowing Policy) and Anti-Competitive Trading Policies.


We seek to minimise the environmental impact of our activities through the prevention of pollution, minimising waste, and good environmental management practices, using environmental management systems, which are, where applicable, externally audited. We are committed to conducting our activities and operations in line with current legislation and best environmental practice seeking continual improvement and innovation within all our business and activities.

For further information see our Environmental Policy.

Health and Safety

We are committed to high standards of health and safety, recognising our duty and the benefits of providing safe working conditions. We aim to achieve continuous improvement in health & safety performance through the use of robust, and where applicable, externally audited health and safety management systems.

For further information see our Health & Safety Policy.


BSH accepts that motor vehicles are responsible for significant emissions to the atmosphere and by reducing distances travelled; we can benefit the environment and the health of our staff and the general public. Our policy is to purchase and operate the most energy efficient vehicles commercially available with the aim of achieving a green fleet operation.


We regard suppliers as our partners and work with them to achieve our aspirations in the delivery of products and services. BSH is committed to working with its suppliers to understand where products are sourced and ensure that the principals of environmental sustainability are upheld. BSH works to ensure that the welfare of workers and labour conditions within our supply chain meet or exceed recognised standards.


We recognise that our business and livelihood depends upon our customers. Every employee is responsible for ensuring that customer contact is professional and appropriate. We aim to ensure that our customers receive the level of service and quality of product they have come to expect from BSH.


We endeavour to contribute to the communities in which we operate, particularly those neighbouring our sites, through the support of community initiatives and local charities. Each business unit is encouraged to develop programmes, which address the needs of their local community alongside the contributions that BSH makes annually to its partner charities.


We provide equal opportunities to all existing and prospective employees recognising that our reputation is dependent on the quality, effectiveness, and skill base of our employees. We are committed to the fair and equitable treatment of all our employees and specifically to prohibit discrimination on the grounds of race, religion, sexual orientation, nationality, or ethnic origin.

Opportunities are available to disabled persons in accordance with their abilities and aptitudes on equal terms with other employees.

For further information see the BSH Equal Opportunities Policy.

The Company Directors have responsibility for policy implementation within BSH and this policy is signed by the Directors to demonstrate their commitment.

Endorsed BSH directors:
David Wallace Tom Coyne Andrew Riddle

Delivering High Standards

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