Data Usage Policy

Battery Service Hub Ltd (BSH) complies with applicable data protection regulations in all territories where the company trades and promotes its business and services. We continually review where and how our business collects, uses, stores and disposes of personal data. We also review our supplier contracts to ensure compliance throughout our supply chain. All Battery Service Hub employees understand the company’s requirements regarding data privacy and security.

Any personal data we collect is used for the purposes of fulfilling requests for information, promoting and distributing our battery and battery charging products and services, and to communicate with individuals to keep them informed of our business activities and progress where we believe that to be of legitimate interest. We may collect personal information when an order is placed; when we receive a product enquiry or a request for a quotation; from correspondence by telephone, email or in writing; and where the contact form on our website page at https://www.batteryservicehub.com/contact-us/ is completed and submitted. Unless there is a specific legal requirement for us to delete or keep data, we will retain information for as long as it is relevant for the purposes we collected it.

Battery Service Hub will not sell, trade, or transfer any personal data we hold to outside parties. To assist in the operation of our website, or to help us conduct our business, or to deliver services required of us by individuals or other businesses, we may share such information with trusted third parties who warrant their compliance with all current regulations, including obligations in relation to the confidentiality, security and lawful processing of any data. We will not generally disclose personal data without consent. However, we may access and release information to prevent and detect crime, or where such release is required by law, or to protect the rights of property, or the safety of BSH, its employees, or others.

Data protection regulations grant the right to request a copy of the personal data held by Battery Service Hub Ltd by contacting us via email or postal mail at the address given on this website. We will respond within 30 days of request. Exceptions to this right may render us unable to make all information available if, for example, we are legally prevented from disclosing such information, or if requests received are manifestly unfounded or excessive. We may require proof of identity or other personal information before we can process calls or enquiries further.

The right to request the deletion of personal data also exists where, for example, such data is no longer necessary for the purposes for which it was collected, or consent to its processing is withdrawn. If consent is provided to receive information from us, individuals may withdraw that consent at any time by using the opt-out or unsubscribe links on our communications or by contacting Battery Service Hub Ltd directly by email or postal mail. BSH aims to keep personal data accurate and relevant and will update or delete such data if instructed to do so.

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